Safety & Trust

Jobsefy helps you connect — safety on the job is a shared responsibility. Please follow these practices.

For customers

• Compare more than one provider when possible; ask for clear price and scope before work starts.
• Meet in a safe, agreed location. For home visits, have another adult present if you can.
• Never pay the full amount before work is done. Prefer staged payments tied to progress.
• Do not share bank OTPs, BVN, or passwords with anyone claiming to be from Jobsefy.
• Report harassment, threats or suspected scams to [email protected].

For providers

• Agree price, materials and timeline in writing (chat or SMS) before you start.
• Be honest about skills and availability. Poor or unsafe work harms everyone.
• Do not ask customers for Jobsefy passwords or unrelated personal data.
• Trust your instincts — walk away from jobs that feel unsafe or fraudulent.

What Jobsefy does

• Reviews customer requests before they go public
• Limits contact sharing until a provider applies with credits
• May suspend accounts that abuse the platform

We are not on-site supervisors and cannot guarantee any individual’s behaviour offline.

Emergencies

If you are in immediate danger, contact local emergency services first, then inform us when you are safe.